Getting Started Guide
Learn how to register, train your AI, and automate support in 5 minutes.
Introduction to AutoZeniq
AutoZeniq is a B2B conversational AI employee built to automate customer relationships, lead triage, and logistics sync for businesses in Bangladesh. By connecting your official WhatsApp API, Facebook Pages, Instagram, and web chat widgets, you can automate up to 80% of support queries and resolve tickets in under 2 seconds.
Step-by-Step Setup
1Register and Claim Trial
Navigate to the Registration Page and set up your B2B workspace. We provide a 14-day free trial on the Growth plan (which supports WhatsApp and Pathao/RedX courier automation). No credit cards are required.
2Train the AI Agent
Open the Knowledge Base Manager in your dashboard. Upload business PDFs, company policies, return policies, or a spreadsheet list of FAQs. Our system automatically chunks and indexes your documentation in real-time, feeding it to your custom AI Agent.
3Connect Live Chat Channels
Navigate to Integrations and connect your WhatsApp Business Number or Facebook Pages. Inbound messages will start flowing directly into your consolidated Omnichannel Inbox, and the AI Agent will reply instantly with 99.4% accuracy.
4Define Human Takeover Rules
Set transfer keywords (such as "talk to agent" or billing issues). When detected, the AI Agent silently stops responding and sends a high-priority alert to your support desk. A human agent can open the dashboard and reply to the customer in one click.