Back to home
🛍️E-commerce Industry Solutions

AI Customer Support for E-commerce Businesses

Handle 10x more customer inquiries, automate order tracking, reduce cart abandonment, and grow sales — all with AI that speaks Bengali and Banglish.

80%
of order queries auto-answered
৳8,000+
saved monthly on COD RTOs
3x
more lead conversions
1.8s
average AI response time

Industry Challenges

"আমার delivery কোথায়?"

50+ identical questions daily, all answered manually. Hours wasted on repetitive tasks.

Late replies = lost sales

Customers who wait more than 1 hour are 7x less likely to buy. Manual support can't scale.

Inbox chaos

WhatsApp, Messenger, Instagram, website — all separate. Messages get lost. Leads slip away.

COD fake orders

30-45% of COD orders get returned. Each RTO costs ৳150-200 in delivery charges.

AI Solutions

Auto-answer order queries

AI connects to your order system and answers 'Where is my order?' automatically with real-time tracking info.

WhatsApp + Messenger in one inbox

Never miss a message. All channels unified. AI handles 80%, human reviews the rest.

COD Fraud Prevention

AI scores each COD order for fraud risk using cross-platform history. Save ৳8,000+/month on RTOs.

Lead recovery automation

'পরে কিনব' customers get automatic follow-up in 5 days. 3x more conversions from existing leads.

Frequently Asked Questions

Can the AI check real-time stock availability?

Yes. AutoZeniq integrates with your Shopify, WooCommerce, or custom database to check inventory instantly.

How does the COD fraud screening work?

It cross-checks the customer's phone number against a shared local database of historical delivery failures to calculate a risk score.

Transform your E-commerce Business

Join forward-thinking companies in Bangladesh leveraging AutoZeniq to scale operations and support.