The practice of conducting e-commerce transactions and customer purchasing journeys entirely through messaging channels like WhatsApp, Messenger, and Live Chat.
Allowing buyers to browse product catalog, select items, fill address, and pay all within WhatsApp chat.
An automated campaign workflow that sends reminders to customers who added products to their shopping cart but left without completing the checkout.
An integration allowing Bangladeshi customers to complete payments securely inside the chat window using their bKash wallet.
Filtering phone numbers and addresses against databases of high-risk users who repeatedly return Cash On Delivery parcels.
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