How to Automate Facebook Messenger for Business

The Facebook Marketplace Landscape in Bangladesh

Facebook Pages are the starting point of most e-commerce businesses in Bangladesh. However, customers expect an immediate response when they comment 'price?' or 'inbox check' on a post. If you take 30 minutes to reply, they have already purchased from a competitor.

Steps to Automate Facebook Messenger

Step 1: Connect your Page to an AI platform

Instead of relying on basic Meta Suite automations, link your Facebook Page to AutoZeniq. This takes only 2 clicks using Facebook Login and enables advanced AI processing.

Step 2: Set up Comment-to-DM Rules

Create automation rules that trigger whenever a user comments on your post. For example, if someone comments 'details', the system will automatically reply to the comment ('Inbox check koren plzz') and send a private message with product descriptions and order forms.

Step 3: Define FAQs & Policies

Provide your delivery charges (e.g., 60 Tk inside Dhaka, 120 Tk outside Dhaka), delivery timeframes, and payment options. The AI agent will handle these questions instantly.